AMSA Levies, Payments and some forms will be offline on 23 January 2025 between 9:00 am and 10:00 am and on 30 January 2025 between 9:00 am and 10:00 am due to maintenance. We apologise for any inconvenience.

Our culture

We’re focused on fostering a culture that is collaborative and respectful. We celebrate individuality and recognise diversity as our strength.
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"We have branded our little team "FAMSA", so that kind of says it all. As a government organisation we are small, but we have a high variety of business units and expertise that spans across Australia. AMSA is an organisation that provides opportunities, supports staff professional aspirations and celebrates success."

– Jenet, Vessel safety team

Our values

Our values provide a common ground for our diverse team. 

Motivated by our mission, these values represent our people and guide our work.  

We value people who are:  

  • professional  
  • collaborative 
  • dedicated 
  • accountable. 

Learn more about our vision, mission, values and aspirations.

AMSA values badge featuring the words: collaborative, professional, dedicated, accountable

Diversity and inclusion 

The Diversity Council Australia (DCA) recognises AMSA as an inclusive employer. This formal recognition celebrates our commitment to making diversity and inclusion a priority.  

We exceed the National Index Benchmark in these areas:  

  • inclusive organisational climate  
  • inclusive leadership  
  • inclusive team.   

Our employee engagement exceeds the Australian Public Service Industry benchmark.  

We are a small but mighty organisation. With us, you have an opportunity to do work that makes a difference. 

Diversity Council of Australia banner: Proud to be an inclusive employer 2023-2024

Strategies and action plans strengthen our commitment to diversity and inclusion.  

We work towards ambitious goals of Indigenous and gender equity through our: 

We’re committed to developing targeted action plans for accessibility, cultural and LGBTQIA+ inclusion. 

Diversity working group 

Our employee led 'Diversity Working Group' (DWG) consists of representatives from all divisions across AMSA.

The Diversity Working Group (DWG) works collaboratively to support AMSA’s diversity and inclusion agenda. Its purpose is to provide input on building and supporting an inclusive and diverse workforce to support AMSA in achieving its objectives as outlined in Diversity and Inclusion Strategy 2023 – 2027.  
 

You can read more about these objectives in our strategies and action plans.  

Diversity and Inclusion at AMSA: Strategy 2023-2027

Diversity and Inclusion Strategy 2023-2027

Reconciliation Action Plan: Reflect 2024-2026

Gender Equity Action Plan cover page

Gender Equity Action Plan

Staff engagement 

Each year we ask our staff to complete a survey that captures their experience working at AMSA.  

Among many other things, this survey allows us to better understand how our staff find their:  

  • work-life balance  
  • contribution to our vision and mission 
  • interaction with managers 
  • workplace culture. 

Survey results and feedback allow us to understand what we do well so we can do more of it, and also how we can do better.  

We value all staff at AMSA and do the best we can to ensure everyone has equal opportunity to succeed.   

We are proud to share a summary of findings from our 2024 employee engagement survey.

What our staff say

96% of staff are committed to AMSA’s vision and mission. 

93% of staff understand how they contribute to meeting the needs of customers and stakeholders. 

89% of staff feel that their immediate supervisor encourages and values their input.

 How we compare with other employers

 

Staff like the support they get from their team and colleagues.

Staff like AMSA's flexible work arrangements and say that they enable a healthy work-life balance.  

They believe their work to be impactful, make a difference and contribute to AMSA’s mission.

Staff like the support and compassion they receive from leaders, and the collaborative work environment.  

 

Actions

Orange circle with the text 'action areas'Communication is the key focus from the 2024 survey.

Creating a culture of two-way communication between senior leaders and staff.

Using communication to improve transparency and readiness for change.

Communicating divisional action plans and outcomes broadly across AMSA.

Enhancing communication across divisions. 
 

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Last updated: 15 January 2025